Healthy gaming

Gebaje Responsible Play — Safe and Mindful Gaming

We believe gaming should be fun and safe. Gebaje's Responsible Play program keeps you and your family protected.

24/7 Support available
100% Transparency commitment
Limits You are in control
Free Resources and tools

Our responsible Play commitment

Gebaje is committed to providing a safe and healthy gaming environment

Time limit tools

Decide how long you want to play. Gebaje provides automatic reminders and mandatory breaks.

Spending control

Set your monthly, weekly, or daily spending limit. You are always in control.

Self-exclusion options

Suspend your account for any length of time. No questions asked, no penalties.

Educational resources

Access free educational materials on gaming risks, connections, and healthy habits.

Support hotline

Trained counsellors available 24/7. Fully confidential and free of charge.

Family support

Educational resources and support for your loved ones. Build healthier habits together.

1 What is responsible play?

Responsible play means enjoying gaming in a way that protects your financial wellbeing, mental health, and social relationships. It is not just about reducing risk; it is about making informed choices and feeling empowered.

Gebaje believes gaming should be about entertainment. You should never spend more than you can afford to lose. Our platform provides powerful tools and resources to help you stay in control.

Core principles: Enjoy gaming on your own terms. We are here to support you every step of the way.

Why does this matter?

  • Gaming-related issues can affect people of any age or background
  • Early intervention and support can change lives
  • Transparency and education are key to preventing problems
  • Healthy boundaries and control boost satisfaction

2 Limit-setting tools

Gebaje's powerful limit tools give you complete control over your gaming behaviour. These features are free and easy to access.

Spending limits

Set your monthly, weekly, or daily spending limit. Once the limit is reached, you will not be able to make further deposits. This protects against overspending.

Time limits

Set how many hours a day you want to play. Automatic logout when your time is up. This helps maintain healthy gaming habits.

Deposit limit

Set a limit on how much you can deposit. Changing this limit requires a waiting period to prevent impulsive decisions.

87% Users set limits
92% Limits feel satisfying
5 minutes To set limits

3 Self-exclusion and self-limit

If you feel gaming is becoming a problem, you have powerful options. Gebaje's self-exclusion and self-limit features give you complete control.

Self-exclusion

Close your account permanently and stop all gaming activity. This is a permanent decision and the account cannot be recovered.

Self-limit

Temporarily block gaming access — from 7 days to 6 months. When the period ends, you can return.

Time period options

  • Short-term: 7, 14 or 30 days
  • Medium-term: 60 or 90 days
  • Long-term: 6 months or 1 year
Tip: If your loved ones have concerns about your gaming, talk to them. Conversation is always the first step to finding solutions.

4 Signs of a gaming problem

Gaming problems can develop gradually. Recognising the early signs is important so you or your loved ones can seek help.

Personal warning signs

Excessive time: Spending unexpected amounts of time on gaming or feeling a compulsive need to play

Financial pressure: Increasing spending on gaming and taking on debt or borrowing money from others

Neglect: Neglecting work, school, hobbies, and social activities

Relationship strain: Arguments with loved ones about gaming or lying about how much time you're playing

Growth: Needing more and more gaming to get the same effect, or trying for years

Health issues: Poor sleep, eye strain, headaches, or physical inactivity

Signs in people around you

If you are concerned about someone's behaviour:

  • They are excited about gaming and nothing else
  • They are spending increasing amounts of money
  • They are neglecting other responsibilities
  • They are denying or hiding their gaming

5 Support and resources

Support for gaming-related issues is always available and completely free. You are not alone, and there is no shame in asking for help.

Gebaje Support Services

  • Email: [email protected] — reach out anytime
  • Live chat: Available 24/7 on the website
  • Help desk: Experienced and compassionate staff

External resources

Educational guides

Comprehensive guides on gaming risks, healthy boundaries, and recovery.

Community support

Connect with a supportive community of people who share the same experiences.

Mental health resources

Connect with our partner mental health professionals.

Helpline

Trained counsellors offer guidance in complete confidence.

6 Family support and education

Concerned about gaming? Whether it's a family member or a friend, Gebaje provides educational resources and support for families and loved ones.

Guide for parents

  • Tips for talking to your children about gaming
  • Setting healthy boundaries and rules
  • Watching for potential problems
  • What to do when problems arise

Guidance for young people

We help young people with powerful tools and knowledge to keep their gaming in check.

Starting the conversation

1

Listen with an open mind

First, try to understand their perspective. Do not judge — just listen.

2

Share your concerns

Talk about specific, observed behaviours rather than criticising them as a person.

3

Find solutions together

Set limits and goals together. They'll feel ownership.

4

Offer support

Let them know you are there for them and that it is okay to get help.

Responsible Gaming Frequently asked questions

Answers to frequently asked questions about responsible gaming

Open the Gebaje app → Account Settings → Responsible Gaming → Set Limits. You can set spending, time, and deposit limits. Limits can be tightened at any time, but loosening them requires a waiting period.

Yes. You can choose temporary self-limit (7 days - 6 months) or permanent self-exclusion. Self-exclusion cannot be reversed later. Both options are available in your account settings.

Once your limit is set, Gebaje will notify you when you are getting close (at the 75% and 100% marks). When the limit is reached, you will not be able to deposit or play until the limit resets.

Limits can always be tightened. To relax a limit, there's a waiting period (usually 24 hours). This is designed to prevent emotional decisions.

The Gebaje support team is always ready to help. Email us at [email protected] or reach out via live chat. You can also contact external resources that we recommend.

If gaming is affecting your daily life, relationships, or finances. If you or others are lying about time or money spent. If it feels hard to stop playing. In these cases, seek help and talk about it.

Your gaming wellbeing is our priority

Safe and responsible gaming at Gebaje is more than a policy — it's our commitment. Start your journey today.

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