Legal document

Gebaje Terms & Conditions — Your Complete Guide to Staying Protected

Please read these Terms and Conditions carefully before opening an account with Gebaje. They define your rights and our responsibilities.

Last Updated: January 2026
Applicable: Bangladesh
Language: Bengali
Licensed Platform

Terms of Service Key Topics

Six key things you need to know about the Gebaje Terms and Conditions

Account Register

You must be at least 18 years old to open an account with Gebaje. Each person may only register one account.

Bonuses & Promotions

All bonus offers are subject to specific wagering requirements. Review the terms carefully before claiming any bonus.

Deposits & Withdrawals

All financial transactions are secure and encrypted. Account verification is required for withdrawals.

Data Protection

Your personal information is fully protected. We do not share any data with third parties.

Prohibited Activities

Fraud, multiple accounts, and bonus abuse are strictly prohibited. These activities may result in account suspension.

Liability

Both Gebaje and players have specific rights and obligations that exist to protect both parties.

These rules were last updated: 15 January 2026

1 Introduction & Acceptance

These terms and conditions (hereinafter "Terms") constitute a legally binding agreement between the owner of Gebaje and each user. By accessing the Gebaje website or mobile app, you are deemed to have accepted these Terms in full, along with our Privacy Policy.

Service Definition

"Services" refers to all online gaming services provided by Gebaje, including slots, Live Casino, table games, Sports Betting, and other gaming options.

Urgent: These Terms are updated periodically. It is your responsibility to read and understand the latest version. Continued use of the service after any changes constitutes acceptance of the updated Terms.

2 Account rules and responsibilities

Age & Eligibility Requirements

You must be at least 18 years old to open an account with Gebaje. By registering, you confirm that you meet this age requirement. Gebaje does not permit anyone under 18 to play under any circumstances, even with parental consent.

One account policy

Each player can open only one account. If we discover you have more than one account, all accounts will be suspended and your balance may be forfeited.

Account security

It is your responsibility to keep your password and login details confidential. You are solely responsible for all activity on your account. If you believe someone has accessed your account, notify Gebaje support immediately.

  • Never share your password with anyone, including Gebaje staff
  • Change your password every three months
  • Do not log in from cybercafes or shared computers
  • Always log out when finished, especially in public locations

Information Accuracy

All information you provide during registration must be complete and accurate. Providing false information violates our terms and is grounds for account suspension.

3 Bonuses & Promotional Offers

Bonus Acknowledgment

All Gebaje bonuses and promotional offers are subject to specific terms. By claiming a bonus, you agree to comply with all conditions attached to that offer.

Wagering requirements

Before withdrawing bonus funds, you must play for a specific amount of time. This is called "wagering." For example, if the bonus condition is 30x and the bonus is 100 BDT, you must place bets equal to 3,000 BDT.

Each bonus has its own wagering requirements. Always read them before claiming.

Bonus Cancellation Policy

Gebaje reserves the right to cancel or modify any bonus at any time. If we suspect bonus abuse, the bonus may be voided and any associated winnings forfeited.

Rules on Winnings from Bonuses

If you win using a bonus, your winnings may have a limit. Example: the welcome bonus has a maximum win of 50,000 BDT. Winnings exceeding this limit will be forfeited.

4 Financial transactions and payments

Deposit Policy

Depositing funds to your Gebaje account is simple and secure. We accept mobile banking, online bank transfers, and e-wallets. The minimum deposit is generally 500 BDT and the maximum is 500,000 BDT.

Deposits are typically processed instantly. If you experience any issues, contact our support team and we'll resolve it within 1 hour.

Withdrawal process

To withdraw your winnings or balance, you must first verify your account by providing proof of identity and proof of address.

The minimum withdrawal amount is 500 BDT, and requests are generally processed within 24–48 hours.

  • You must verify your account before requesting your first withdrawal
  • Withdrawals will only be made to the same account used for the original deposit
  • You cannot make a withdrawal if you have pending bonus wagering requirements

Currency & Exchange Rates

All transactions at Gebaje are processed in Bangladesh Taka (BDT). If you send funds in another currency, applicable exchange rates and bank fees will apply.

Important: Gebaje never charges hidden fees. The price you see is the price you pay. If you come across any unexplained charges, please report them to our support team.
5 Prohibited Activities & Violations

Strictly prohibited activities

The following activities are strictly prohibited and may result in account suspension and forfeiture of your balance:

  • Fraud: Opening an account or claiming a bonus using false information
  • Multiple accounts: Opening and simultaneously using multiple accounts
  • Bonus Exploitation: Attempting to profit from bonus claims without risk
  • Collusive Gaming: Playing the same game at the same time across multiple accounts
  • System Abuse: Exploiting any technical error or vulnerability
  • Prohibited content: Sharing illegal or offensive content
  • Harassment: Harassing or threatening other players or staff
  • Payment violations: Involvement in money laundering or terrorist financing

Responsible Gaming Violations

If we find you violating self-exclusion terms or following irresponsible gaming patterns, we may block your account for your protection.

Important warning: Any of the prohibited activities listed above may result not only in account suspension but also in legal action.
6 Responsible Gaming & Wellness

Our commitment

Gebaje is committed to promoting responsible gaming. We believe gaming should be fun and safe — never harmful.

Self-exclusion

If you feel your gaming is getting out of control, you can request self-exclusion at any time. This can be temporary (starting from 7 days) or permanent (1 year or longer).

Our support resources

If you feel you need help, we partner with various organizations that assist with gaming-related issues.

  • Gebaje Customer Support: Available 24/7
  • Responsible Gaming Advice & Support
  • National and international mental health support services and resources
7 Dispute Resolution & Complaints

Complaints procedure

If you have any complaints or questions, first contact Gebaje's Customer Support. We aim to respond within 24 hours.

Dispute Resolution Process

If we cannot resolve the issue through support, a formal dispute resolution process will be followed.

  1. Submit your complaint in writing
  2. Gebaje will review your claim (within 10 business days)
  3. We will propose a resolution
  4. If you're not satisfied, third-party mediation will be considered
8 General Terms & Conditions & Liability

Service Updates & Maintenance

Gebaje may update, maintain, or temporarily suspend its services at any time. We aim to provide advance notice wherever possible. Gebaje is not liable for any losses incurred during such periods.

Limitation of Liability

Gebaje makes every effort to provide a safe and reliable service. However, we are not liable for the following:

  • Internet connectivity issues or technical faults on your end
  • Third-party payment system failures
  • Data loss due to external factors (power outages, natural disasters, etc.)
  • Compatibility issues with third-party applications or browsers

Severability clause

If any part of these Terms is found to be invalid or unenforceable, all remaining provisions will continue to be valid and enforceable.

Governing law and jurisdiction

These Terms are governed by the laws of Bangladesh and fall under the jurisdiction of Bangladeshi courts. Any disputes will be settled in the courts of Bangladesh.

Contact & Notifications

Gebaje may contact you via the email address or phone number registered to your account. Such contact will be considered official legal notice.

General FAQ

Find answers to common questions about our terms here

New players receive a generous welcome bonus package applicable to their first few deposits. Your first deposit includes up to 100% bonus plus extra free spins. This bonus comes with its own wagering requirements that you must review before claiming.

No. At Gebaje, each person can open only one account. If we discover multiple accounts, all accounts will be suspended and balances may be forfeited.

Wagering refers to the total amount you must bet before you can withdraw a bonus. For example, a 100 BDT bonus with a 30x wagering requirement means you must place 3,000 BDT in bets. These bets must be placed on specific game types (typically slots).

Withdrawal requests are typically processed within 24–48 hours, though additional time may be required on the bank's end. Your account must be verified before you can make a withdrawal.

Contact Gebaje customer support immediately. Your account will be blocked at once and an investigation will be opened. Never share your password with anyone for your own security.

Yes. If you're unable to control your gaming, you can request self-exclusion at any time. This can be temporary or permanent. Our Customer Support will help you initiate this process.

Get started on Gebaje now

By understanding and accepting these Terms, you can join Gebaje and enjoy a safe and enjoyable gaming experience.

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